Frequently Asked Questions

Are Parents, teachers, bus driver, etc. FREE?
Every person who plans on attending the production MUST be included in the TOTAL number of seats ordered. We only charge you for nine of every ten tickets you order. How you use your free tickets is up to you. Please note individual tickets not ordered through the school (parents, for example) will be sold at full price and are not guaranteed to be seated with the school group.

What if additional individuals wish to attend?
Individual tickets to a School Day show can be purchased at the regular rates of $12.00 (adults) or $10.00 (children) for a Main Stage show and $17.00 (adults) or $14.00 (children) for our Holiday shows. Tickets must be paid for at the time of ordering. There are no refunds for individual tickets. Forty-eight hour notice is required to be seated with a group already attending.

What if I need to change my seat total?
Seats may be added to an order, subject to availability. You can make reductions before the cancellation date. Once the ancellation date has passed, you may reduce your order by ten seats or less until one week prior to your show. All changes to an order must be placed through the school, by the person who initially placed the order.

What if I need to cancel my order?
Please observe the following cancellation dates, which also appear on your invoice. Be sure to double-check the date at the time of your order. You can cancel before this date. You may not cancel afterwards and are considered responsible for the amount invoiced. Call Lesley Farmer at 859.254.4546, ext. 222 for quextions. Orders placed after the cancellation date are considered final sales and payment or purchase order is due upon reciept of the invoice.

If school is cancelled, can I get a refund?
Lexington Children’s Theatre will try to reschedule your performance if your school day is cancelled, or if we are forced to cancel a performance for any reason. A refund will be issued if rescheduling is not possible.

When is payment due?
Payment is due no later than the day your group attends the performance. If you plan on paying the day of your performance please mail or fax your purchase order in advance of the show date. If you do not wish to send a purchase order, please mail your check in advance.

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Frequently Asked Questions

If school is cancelled, can I get a refund?
Lexington Children’s Theatre will try to reschedule your performance if your school day is cancelled, or if we are forced to cancel a performance for any reason. A refund will be issued if rescheduling is not possible.

When is payment due?
Payment is due no later than the day your group attends the performance. If you plan on paying the day of your performance please mail or fax your purchase order in advance of the show date. If you do not wish to send a purchase order, please mail your check in advance.

Frequently Asked Questions

If school is cancelled, can I get a refund? Lexington Children’s Theatre will try to reschedule your performance if your school day is cancelled, or if we are forced to cancel a performance for any reason. A refund will be issued if rescheduling is not possible.

When is payment due? Payment is due no later than the day your group attends the performance. If you plan on paying the day of your performance please mail or fax your purchase order in advance of the show date. If you do not wish to send a purchase order, please mail your check in advance.

If school is cancelled, can I get a refund?
Lexington Children’s Theatre will try to reschedule your performance if your school day is cancelled, or if we are forced to cancel a performance for any reason. A refund will be issued if rescheduling is not possible.

When is payment due?
Payment is due no later than the day your group attends the performance. If you plan on paying the day of your performance please mail or fax your purchase order in advance of the show date. If you do not wish to send a purchase order, please mail your check in advance.