COVID19 Safety Procedures & Policies
Dear LCT Family,
We could not be more grateful for your outpouring of love and support for Lexington Children's Theatre since the start of the COVID19 pandemic. As we continue to evolve with this virus while keeping our doors open for in-person classes and performances, we ask that you help us keep our community safe by abiding by the safety policies listed below any time you visit us.
We will continue to communicate any changes as they happen and will also continue to be innovative as we work to ensure that our LCT Family can experience the joy of live theatre as safely as possible! Please consider a donation to LCT so we can continue to make that happen at https://www.lctonstage.org/support-us/give-online/.
Building Mask Policy
At Lexington Children's Theatre, we strongly recommend wearing face masks while inside our building and around other people, especially when Fayette County has a high or moderate level of COVID19 cases. You can check county case levels at the link below, which will take you to the CDC's website.
Check Your COVID19 Community Level
Actors will have the choice to perform with or without masks, depending on their own comfort level. Patrons may also choose to mask at any time, and we will continue to have masks available in the lobby if anyone wants one. Patrons with symptoms or exposure to someone with COVID19 should wear a mask, and we ask that patrons with a positive test not enter our building. If any of the above policies will affect your ability to attend a performance or class you have purchased, please reach out so we can work with you to find a solution! You can learn more about our current Cancellation and Rescheduling policies below.
General Building Safety
Hand sanitizer stations are available throughout the building.
All current LCT staff members are fully vaccinated, and follow State and CDC Healthy at Work guidelines when at the theatre.
LCT has moved to contactless/paperless ticketing and playbills. Your ticket confirmation email will have all the information you need to check in at the doors, no physical tickets required!
LCT’s Main Stage will open 30 minutes prior to show time. We ask that whenever possible, patrons arrive no earlier than 30 minutes prior to showtime and plan on going directly to their seats.
For performances in our building, the Main Stage, all first-floor restrooms, and all high touch areas will be sanitized after every performance. Restrooms on the second and third floors will also be available.
School Matinee Performances
Students and teachers will remain on their buses until an LCT staff member lets them know it is time to enter the theatre.
In order to help us move through seating students as quickly as possible, please have students exit the bus/enter the theatre already in line next to the people they will need to be seated with. LCT staff will lead your group into the theatre and help seat the entire group. We ask that teachers allow us to seat the students first, then once everyone is seated exit with 2-3 people at a time to use restrooms as necessary.
Teacher packets, educational play guides, and payment receipts will be delivered electronically.
For performances in our building, the Main Stage or Learning Stage, all first-floor restrooms, and all high touch areas will be sanitized after every performance.
In-School Touring Performances
When in performances, LCT will follow all CDC, State, and County mandated safety measures for audiences and performers. LCT performers will also follow any additional individual school guidelines regarding COVID safety.
Actors will be fully vaccinated at the time of their tour. All set, props, costumes, and transportation will be thoroughly sanitized daily.
Theatre School Classes
Theatre School arrival and dismissal times will be staggered to help prevent congregating in our lobby.
All high touch areas will be sanitized after every class.
School Cancellation Policy
School Matinee Performances: Seats may always be added to an order, subject to availability. Up until 30 days before the date of your performance, you may cancel any number of seats, up to and including cancelling the entire booking. After the 30-day cancellation deadline, you may decrease up to 10 seats from your order until 7 days before the performance, at which point no additional seat reductions can be made.
Virtual Show Streaming: Virtual bookings may be rescheduled at any time, or cancelled and transferred to an LCT credit to be used for future bookings. Refunds are not available for virtual programming at this time.
In-School Touring Performances: You may cancel or reschedule your touring performance(s) up until 30 days before the date of your performance(s). After the 30-day cancellation deadline, you may reschedule your performances to a later date, but may not cancel the booking.
All changes to an order must be placed by the school, by the person who initially placed the order, and must be communicated to and approved by LCT prior to arrival for the show.
If school is cancelled on the day of your programming due to a force majeure event (weather, COVID19 cases, etc), we will work with you to reschedule to a future date. If rescheduling is impossible after exhausting all avenues, then we will not hold you responsible for the amount invoiced.
Public Ticket Cancellation Policy
Tickets for any of our in-person public performances may be exchanged to another performance of the same show, or a different show this season, at any time before the date of the performance. Tickets may also be cancelled and transferred to an online LCT credit that can be used to purchase future tickets and classes. Call or email our Box Office at (859) 254-4546 x245 or firstname.lastname@example.org and we will be happy to take care of that for you! Refunds are not available for non-members.
LCT Members can request a refund for any unused tickets in their account at the end of the 2022-2023 season. Call or email our Box Office at (859) 254-4546 x245 or email@example.com after May 14, 2023, and we can process it for you! (Refunds can not be given after the end of the fiscal year on June 30, 2023.)
Want to become an LCT Member? Visit https://www.lctonstage.org/tickets/membership/ to learn more and purchase your membership.
Theatre School Cancellation Policy
A $20 non‐refundable registration fee is included in the tuition. If a student cancels more than two weeks before class begins, the student will receive a full refund, less the $20 registration fee. If the student cancels less than two weeks prior but before class begins, the student will receive full credit towards another theatre school class during that fiscal year (July 1 - June 30). If the student cancels after class begins, a credit will be issued for 70% of the tuition. After the second class, no adjustments will be made. If LCT cancels the class for any reason, the student will receive a full refund.